Frequently Asked Questions

What happened to my Peapod account?

Instead of using Peapod to shop your favorite local grocery brand, you can now place pickup and delivery orders directly from GIANT, MARTIN’S, Stop & Shop, and Giant, depending on where you live. Select the brand closest to your region, then sign in when prompted with your existing Peapod account. You’ll be able to transition your account, along with your order history and past purchase data, to the new experience. You’ll notice familiar Peapod features across the new experience as well as brand new features such as a shoppable weekly ad, enhanced shopping list, and seamless integration with coupons and rewards.

Can I still shop using my Peapod account?

You can shop online directly from your local grocery brand after you transition your Peapod account to the new experience. Your existing order history and past purchase data will carry over. To transition, select your regional brand (from GIANT, MARTIN’S, Stop & Shop, or Giant), then sign in when prompted using your existing Peapod account.

You’ll be able to transition your account, along with your order history and past purchase data, to the new experience

Can I combine my Peapod account and my rewards account?

Yes! Doing this lets you earn rewards points every time you shop — in-store or online. To combine your accounts, select your regional brand (from GIANT, MARTIN’S, Stop & Shop, or Giant), then sign in when prompted using your existing Peapod account. You will be prompted to add the rewards card number, phone number, or alt ID associated with your brand account, and this will connect the two accounts.

If you do not currently have a rewards account, you’ll still get access to rewards after transitioning your account, so you can start earning points with every purchase.

Can I still access my Peapod invoices and other account information?

Yes. After you transition your account, you’ll be able to view your past invoices and account information under My Account.

I was a Peapod Midwest customer. Can I still sign in to my account?

Yes. Although we have ceased Peapod operations in the Midwest, you can still sign in to view your account information.

What if I need help transitioning my Peapod account or another question?

If you need assistance, call 1-800-573-2763.